About Platinum Auto
Platinum Auto Parts was created to connect discounted car computers, known as ECMs, with families around the world who need to get back on the road. We recognized a need for prices that respect our customers’ hard earned money and we knew we could do better than the options that were available. We pioneered a new way of minimizing the steps between taking the part from good engines and matching it to its new home. We are here to serve you and make the experience of as painless as possible!
Platinum Auto Parts is a family business. We have the generational knowledge in our field that spans over 30 years. We wanted to help the working family navigate unexpected car trouble. This company started humbly on a card table in our basement with only half a dozen ECMs and a couple of diesel parts. The first shipment went out in an old printer box with a stick of mentos inside, because we were grateful to have our first customer. As this business continues to evolve, our appreciation for those who choose to trust us with their vehicles will never change. We know your vehicle is important to you and you’re just as important to us.
The Platinum Way of Service
Platinum Auto Parts has a unique way of service. We make sure that all the parts we bring in are good takeoffs from running engines. Since the start of our company, we have averaged out at a 95% success rate with the units we sell. We go out of our way to make your experience risk free. We stand by our 60-Day “No Questions Asked” money-back guarantee. If you have any issues at all, we will either replace the part with an identical unit or send a full refund. We will even pay for the return shipping! In order to save you money, we do not test these parts the way our competitor’s do, because it is a costly process. By opting out of spending thousands, we are able to pass the savings on to you, our customer. We are fully focused on customer satisfaction and reliable service. That’s the platinum way!
Our Values
Integrity
We will have the highest level of service and always provide parts straight from the original manufacturer and never third party material.
Consistency
We will always give you our best and uphold the standard of quality you come to expect.
Skilled
We constantly watch the market and understand the future of ECMs, so we have the right computers right when you need them
Honesty
We answer every question and address every concern with full transparency and truth, even if it comes at a loss on our part.
Innovation
We are always striving to pioneer new processes to keep our costs low and serve you more efficiently.
Customer First
Our #1 goal is to get you back on the road, so we will do whatever it takes to solve your problem. Even if that means referring you to another trusted seller; we value you more than the sale!
